Privacy Policy for Discovery Music Group
Last updated: March 2026
Introduction
Discovery Music Group (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from discoverymusicgroup.com (the “Website”).
By using this Website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Website.
Information We Collect
We collect personal information in the following ways:
Information you provide directly:
- Name and email address when you submit a contact or inquiry form
- Name, email address, and billing information when you place an order
- Any additional information you choose to include in a form submission, such as your artist name, social media handles, or links to your music
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookie data (see our Cookie Policy for full details)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and service requests
- Respond to your inquiries and provide customer support
- Send order confirmations and service updates
- Improve the Website and our services
- Comply with legal obligations
- Detect and prevent fraud or security issues
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Payment Processing
Payments on this Website are processed by Stripe and PayPal. When you make a purchase, your payment details are handled directly by these providers in accordance with their own privacy and security policies. We do not store your full card details on our servers.
Google Ads and Remarketing
We use Google Ads to advertise our services to previous visitors to this Website. This means you may see Discovery Music Group advertisements on Google search results or other websites in the Google Display Network after visiting our site.
Google uses cookies to serve these ads based on your previous visits. You can manage your Google ad preferences at adssettings.google.com, or opt out of interest-based advertising entirely via your browser cookie settings or by installing the Google Analytics opt-out browser add-on.
Third-Party Services
We use the following third-party services which may process your data in order to operate:
- Google Analytics – website traffic and behavior analytics
- Stripe – payment processing
- PayPal – payment processing
- Gravity Forms – contact and inquiry form processing
- Sucuri Security – website security and malware protection
- Jetpack – website performance and security
Each of these services operates under its own privacy policy. We encourage you to review them.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 6 years in accordance with UK tax and accounting requirements. You may request deletion of your personal data at any time by contacting us.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to or restrict how we process your data
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
Cookies
This Website uses cookies to improve your experience and enable core functionality. For full details of the cookies we use and how to control them, please see our Cookie Policy.
Links to External Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any external site you visit.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Our Website is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Your continued use of the Website following any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via our contact page or by email at info@discoverymusicgroup.com.